How It WorksUse CasesBlogPricing
Use Cases

Built for merchants stuck in the middle

You've outgrown native platform search. Enterprise tools are overkill. XTAL is search that just works for catalogs like yours.

Find Your Use Case

Bad search is where sales go to die

Intent

15%

of visitors drive 45% of revenue

Bounce

80%

leave after failed searches

Convert

4x

higher conversion with AI search

You're not losing to competitors. You're losing to your own search bar.

By Industry

Complex catalogs. Simple search.

Wine & Spirits

Challenge:Customers search by grape, region, occasion, food pairing, price point, often all at once. Traditional search chokes on 'dry red under 30 for steak dinner'.

XTAL Solution:XTAL parses varietal, style, price, and pairing intent. Returns Cabernets, Malbecs, and Syrahs sorted by value and food compatibility.

Real Queries
"crisp white wine for seafood under 25"
"bold red gift for wine snob"
Dramatically fewer dead-end searches

Auto Parts & Accessories

Challenge:Mix of exact part number lookups ('OEM-7R3Z-19G490-A') and intent-based browsing ('floor mats for 2019 F-150 crew cab'). Traditional search can't handle both.

XTAL Solution:Full-Spectrum Search routes part numbers to precision matching while parsing year/make/model/trim from natural language queries.

Real Queries
"OEM-7R3Z-19G490-A"
"floor mats 2019 F-150 crew cab weatherproof"
Precise part number matching

Craft & Hobby Supplies

Challenge:Customers describe projects, not products. 'Stuff to make friendship bracelets' should return thread, beads, clasps, and patterns. Not a single SKU.

XTAL Solution:XTAL understands project-based intent and can return curated product sets, related items, and appropriate skill-level matches.

Real Queries
"beginner knitting kit for 10 year old"
"watercolor supplies for plein air painting"
More items per order through better discovery

Outdoor & Sporting Goods

Challenge:Searches combine activity, conditions, experience level, and brand preferences. 'Warm sleeping bag for winter backpacking not too heavy' has five constraints.

XTAL Solution:XTAL extracts temperature rating, weight class, activity type, and experience level, then returns ranked results without requiring filter gymnastics.

Real Queries
"ultralight tent for AT thru-hike"
"warm sleeping bag 20 degree under 3 lbs"
Fewer abandoned searches

Health & Supplements

Challenge:Customers search by symptom, ingredient, dietary restriction, and goal. Not product name. 'Vegan omega-3 for joint health' needs semantic understanding.

XTAL Solution:XTAL maps symptoms to ingredients, respects dietary filters, and surfaces relevant products without requiring medical-grade tagging.

Real Queries
"vegan omega 3 for joint pain"
"natural sleep aid non-habit forming"
Accurate dietary restriction filtering

Industrial & B2B Supply

Challenge:Repeat buyers punching part numbers alongside new customers browsing by application. One search bar needs to serve the procurement manager and the first-time buyer.

XTAL Solution:Full-Spectrum Search handles MPN/SKU precision for reorders while parsing application-based queries for new customer acquisition.

Real Queries
"3M-94773"
"cut resistant gloves level A4 food safe"
Fast reorder experience for repeat buyers
By Business Type

From Shopify stores to headless builds

Growing DTC Brands

$500K–$10M revenue, 50–5,000 SKUs

You've got product-market fit. Traffic is growing. But you don't have a search engineer, and you shouldn't need one.

Pain Points:
  • Native Shopify/BigCommerce search returning embarrassing results
  • Customers searching for products you definitely have and getting 'no results'
  • No time or expertise to configure Algolia/Searchspring properly

XTAL Fit:Install, connect your catalog, go live same day. No configuration required. Merchandising rules in plain English when you're ready.

ShopifyShopify PlusBigCommerce

Specialty Retailers

Deep catalogs, expert customers

Your customers know more than most. They search with jargon, part numbers, and hyper-specific requirements. Generic search makes you look amateur.

Pain Points:
  • Customers using terminology that doesn't match your product titles
  • Complex faceted navigation that nobody uses correctly
  • Spending hours on synonym lists and redirect rules

XTAL Fit:Full-Spectrum Search handles expert queries and casual browsers equally. Jargon, part numbers, intent-based descriptions: all in one search bar.

Shopify PlusMagentoCustom/Headless

B2B & Wholesale

Reorders + acquisition in one experience

Your best customers know exactly what they want: part number, quantity, done. But you also need to convert new accounts browsing by application.

Pain Points:
  • Search optimized for one mode or the other, never both
  • Procurement managers complaining about too many clicks
  • New customers bouncing because they can't describe what they need

XTAL Fit:Precision mode for reorders. Semantic mode for discovery. XTAL detects which the customer needs and responds accordingly.

BigCommerce B2BMagentoCustom ERP Integrations
Switching From

Moving from another search provider?

We make migration painless. Here's how XTAL compares to what you're using now.

N
X

From Native Platform Search

Not a comparison. An upgrade.

Built-in search is fine for 20 products. At scale, it's costing you sales. XTAL installs in minutes and the difference is immediate.

Migration time: Same day
A
X

From Algolia

Works out of the box

Algolia is excellent if you have engineering resources to configure it. XTAL gives you comparable results out of the box. Plain-English merchandising instead of JSON rule configs.

Migration time: 1-2 days
S
X

From Searchspring

AI-native vs. AI-adjacent

Searchspring bolted on ML features to a traditional search stack. XTAL was built from the ground up around LLM understanding. The difference shows in edge cases.

Migration time: 1-2 days
K
X

From Klevu

Simpler setup, better intent parsing

Klevu's AI features require significant training data and tuning. XTAL works with your catalog as-is, understanding queries from day one.

Migration time: 1-2 days
Real Queries, Real Results

The searches that break traditional engines

These are actual queries from real e-commerce stores. See how XTAL handles what keyword search can't.

Complex Intent

"anniversary gift for wife who has everything"

Traditional Search

No results for 'anniversary gift wife everything'

0 results
XTAL Intelligence

Reasoning

Identified: Gift occasion (Anniversary) + Recipient (Spouse/Wife) + Constraint (Unique/Experiential preferred)

Personalized items, experience gifts, luxury accessories, artisan pieces

24 relevant results
Vague Problem

"my back hurts from my office chair"

Traditional Search

Results for 'back office chair' - showing office chairs

47 results
XTAL Intelligence

Reasoning

Identified: Problem (Back pain) + Context (Office/Seated work) + Need (Ergonomic support)

Lumbar cushions, ergonomic seat pads, posture correctors, standing desk converters

31 relevant results
Natural Constraints

"running shoes wide feet flat arches under 150"

Traditional Search

Results for 'running shoes' - 200+ items, user must filter manually

200 results
XTAL Intelligence

Reasoning

Identified: Category (Running shoes) + Width (Wide) + Arch (Low/Flat support) + Price (<$150)

Stability shoes in wide widths with motion control, sorted by value

18 relevant results
Mixed Mode

"2pk Dewalt 20v 5ah or compatible"

Traditional Search

Exact SKU match only, misses compatibles

1 results
XTAL Intelligence

Reasoning

Identified: Brand (DeWalt) + Spec (20V 5Ah 2-pack) + Flexibility (Compatible alternatives OK)

OEM DeWalt 2-pack + compatible aftermarket options, sorted by rating

7 relevant results

See your catalog. Your queries. Your results.

15 minutes. We'll connect to your store and run real searches side-by-side. If it's not obviously better, we'll tell you.

How It Works

No credit card. No 30-day trial that auto-converts. Just a real demo with real data.